Frequently asked questions: Application processing

Has my application been received?

If you have sent your application by registered mail, you will find a tracking number on the delivery slip, which you can enter on the portal of the Slovak Post, a.s. (domestic shipments) or international portals (shipments from/to abroad). If your request has been received according to the tracking number, we have received it. If you have sent your request electronically via the Central Public Administration Portal, you will find the delivery receipt in your mailbox. If you did not send your application by registered mail, you can use the contact form to inquire. 

What is the status of my application?

If your application has been received, please wait for it to be processed. The processing time is calculated from the receipt of a complete application. The technical background does not allow us to inform you automatically about each step of the processing. If further information or supporting documents are required, you will be contacted by the application handler. Due to the high volume of applications, we do not inform you of the status of your application until one month after receipt. We will not respond to requests to handle your application with urgency which means to prioritise your application at the expense of earlier submissions.

Is my application complete?

In the event that your application is not complete or is missing certain documents or information necessary for its processing, you will be contacted by the case handler using the contact details you provided in your application. The handler may also contact you by email or telephone. If you do not respond, the handler will ask you to complete the application by letter and the procedure will be suspended until the application has been completed. You will also be given a deadline for completing the application. If, for objective reasons, it is not possible to provide the missing documents within this time limit, you may request an extension via the handler. If you fail to complete the documents within the time limit, the procedure may be terminated.

Can I amend or withdraw my application after it has been submitted?

Yes, but you must notify the case handler. If you do not know who the application handler is, please use the general contacts. Withdrawing or amending the application is possible before a decision is made on the matter.

How are decisions delivered? What does an electronic mailbox mean and when is it active?

Decisions are delivered in several ways, depending on whether you have a Slovak identification number (rodné číslo) and whether you have an activated mailbox on the Central Public Administration Portal (CPAP/www.slovensko.sk) and its status.

If you have a Slovak identification number, this means that you have an electronic mailbox on the CPAP and decisions are delivered by so-called central official delivery service. The mailbox does not have to be active or may only be active for sending, not for receiving.

If you want to activate the mailbox for your identity document (ID card, residence card), you have to take steps at the documents department at the district headquarters of the Police Force. Activation of the mailbox means in the first step only activation for sending. You have to activate the receiving later separately, directly in the electronic mailbox (if you have not done this, the delivery is inactive).

Decisions and official letters concerning an application are delivered as follows:

• if you have an inactive CPAP electronic mailbox - a paper counterpart produced by automated means (without stamp and signature) is delivered to you by post
• if you have an active CPAP electronic mailbox but have not activated the delivery service within the mailbox - a paper counterpart produced by automated means (without stamp and signature) is delivered to you by post, even if you have not sent the request electronically
• if you have both an active CPAP electronic mailbox and delivery - the electronic original of the document will be delivered directly to your mailbox at CPAP, you will have 15 days to open it, after which it will no longer be available
• if you do not have a Slovak identification number (foreigner) - a paper counterpart issued by the competent authority (with a stamp and signature) is delivered to you by post

All the above forms of delivery are equivalent and the delivered document has the same legal force. To change the form of the document from electronic to paper and vice versa, it is possible to use certified conversion.

If the document is being delivered to you by post, in the Slovak Republic it is essential that you have the letterbox marked with your name at the contact address. Otherwise, you will not be able to receive any official mail and the decision will automatically be returned to the sender. If you have a marked letterbox and the delivery person does not reach you at home, the letter will be deposited at the local post office for 18 days, after which it will be returned to the sender.

A finality clause or an authorisation clause for the recognition decision is requested from me. What are these documents and where can I get them?

The authorisation clause (doložka o autorizácii) is a document that certifies an electronic signature in the paper form of an electronic official document. The authorisation clause replaces the handwritten signature and/or the stamp on the document that has been produced as an electronic official document. According to the e-Government Act, the decisions of the Centre for Recognition of Diplomas are issued as electronic official documents with a qualified electronic seal or a qualified electronic signature.

Persons who have an activated electronic mailbox are delivered electronic official documents directly to the mailbox (without an authorisation clause). Persons who do not have an activated electronic mailbox are delivered with so-called paper copies by post, which contain an authorisation clause instead of a signature and stamp. If you have received such a document, always submit it together with the authorisation clause, even if it is not firmly attached to the decision.

The finality clause (doložka právoplatnosti) certifies the entry into force of the decision. A decision is final when it cannot be appealed. 

Decisions of the Centre for Recognition of Diplomas as decisions in administrative proceeding have a 15-day period for appeal (dissent), which starts after the decision is delivered. The decision cannot therefore be delivered as final initially.

The decision will become final on or before the expiry of the appeal period - the date on which you waive your right to appeal and notify the Centre for Recognition of Diplomas. You can apply for a validity clause after you have received the decision and it will be issued with the date on which the time limit for appeal expired or the date on which you waived your right to appeal. For more information and to request a finality clause, see the article on legal validity and the finality clause.

Topics:

Recognition statement National regulated professions database Application forms Issuing of decisions Supplementary examination for third country healthcare professionals Proportionality test for regulated professions